Shipping Policy

Effective Date: July 24, 2026
Last Updated: July 24, 2026

Thank you for shopping with Emston Tech Inc. We are committed to processing and delivering your orders as quickly and efficiently as possible. Please review this Shipping Policy to understand how your order will be handled.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
During periods of high order volume, processing times may be slightly longer.

2. Shipping Locations

We currently ship to addresses within the United States.

If you require shipping to another location, please contact us before placing your order to determine availability.

3. Shipping Methods

We work with trusted shipping carriers to ensure your order arrives safely and on time.

Available shipping options and estimated delivery times will be displayed during checkout based on your shipping address.

4. Estimated Delivery Time

After your order has been processed, estimated delivery times are generally:

Standard Shipping: 3–7 business days
Expedited Shipping (if available): 1–3 business days

Delivery times are estimates and may vary depending on carrier operations, weather conditions, holidays, or other unforeseen circumstances.

5. Shipping Costs

Shipping charges are calculated during checkout based on:

Delivery location
Product weight and dimensions
Selected shipping method

Any applicable shipping fees will be clearly displayed before you complete your purchase.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, if available.

Tracking updates are provided by the shipping carrier and may take up to 24 hours to become active.

7. Delayed Shipments

While we strive to meet all estimated delivery dates, occasional delays may occur due to circumstances beyond our control, including:

Severe weather
Carrier delays
Supply chain disruptions
High shipping volumes
Natural disasters

We appreciate your patience and understanding should any delays occur.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect or incomplete address is provided, shipping delays, additional shipping charges, or returned packages may result. Please contact us immediately if you notice an error in your shipping information after placing your order.

9. Lost or Damaged Packages

If your package is lost or arrives damaged:

Contact us as soon as possible after delivery.
Keep all original packaging if the item was damaged.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

10. Delivery Confirmation

Orders are considered delivered once the shipping carrier confirms successful delivery to the provided shipping address.

If you believe your package was delivered incorrectly, please contact both the shipping carrier and our customer support team for assistance.

11. Backordered or Out-of-Stock Items

If an item in your order becomes unavailable after your purchase:

We will notify you promptly.
You may choose to wait for the item to become available, receive a comparable replacement (if applicable), or request a refund for the unavailable item.

12. Contact Us

If you have any questions regarding our Shipping Policy or your order, please contact us.

Email: info@emstontech.com

Phone: (217) 848-0182

Business Address:
2501 Chatham Rd #4661
Springfield, IL 62704